Falena A. Harris

Falena is the first face you see once you step off the elevators in our Buffalo office. If you've called our main phone line, she's likely the first person you've spoken with. Falena's duties involve a mix of clerical, organizational and coordination tasks essential to maintaining efficiency with our firm.  She's been with Watts since 2008 and has recently grown into the role of Administrative Coordinator. In this position, she takes charge of our general office duties and anchoring our front desk.  She also provides accounting and marketing support. Some of these duties entail accounts payable & receivable and procurement support, data management, proposal review and support, company image enhancement, and event planning. 

Her eye for detail, follow-up and follow-through are deeply appreciated. Beyond anything, one of her most valued qualities is the care she brings to Watts. Her thoughtful touches in decorating for holiday parties and office celebrations, her charismatic involvement in office events, even the way she meticulously sets up the break room snacks. No detail is too small. Her consideration, dependability, and sense of humor adds to the harmony of our team.  She is a pillar of our daily operations and plays a critical role in keeping Watts grounded, organized, and running smoothly for years!